Account and Data

Managing Your Account

Your ZAHN account is where all your settings, bubbles, and preferences live. You can update your name, phone number, profile photo, and notification options at any time from the Account tab in the app.
If you ever change devices, simply log in with the same phone number to pick up where you left off.

Deleting or Deactivating Your Account

If you no longer want to use ZAHN, you can request to delete your account directly in the app. Once confirmed, your account and associated data will be permanently removed from our systems after 30 days. We’ll be sad to see you go, but your control over your data matters most.

Understanding Your Data

ZAHN uses your information to power the features you rely on, things like real-time location sharing with your Bubbles, geofence alerts for Spots, and safety notifications.
We never sell your data, and we only process what’s necessary to keep the app running smoothly.

Who We Work With

To deliver ZAHN’s features, we partner with trusted service providers:

• AWS (secure cloud hosting)

• Twilio (for SMS verification)

• Auth0 (for authentication)

• Google (secure cloud hosting)

  We choose partners carefully to ensure they meet strict security and data-protection standards.

Exporting Your Data

If you'd like a copy of the information linked to your account, you can request a data export through our support team.