Support HubAccount and data
Account and data

Your account, your control.

Manage your profile, understand how ZAHN uses your information and stay in control of your data at every step.

Managing your account

Your ZAHN account is where your settings, Bubbles and preferences live. You can update your name, phone number, profile photo and notification options at any time from the Account tab in the app.

If you change devices, just log in with the same phone number to pick up where you left off.

Deleting your account

If you no longer want to use ZAHN, you can request to delete your account directly in the app. Once confirmed, your account and all associated data are permanently removed from our systems after 30 days.

Your data, your decision. We'll be sad to see you go, but your control over your data always comes first.

Understanding your data

ZAHN uses your information to power the features you rely on, like real-time location sharing with your Bubbles, arrival alerts for Spots and safety notifications.

  • We never sell your data to third parties
  • We only process what's needed to keep the app running smoothly
  • Your location is shared only with people you've chosen to trust

Who we work with

To deliver ZAHN's features, we work with trusted service providers that meet strict security and data-protection standards.

AWS

Secure cloud hosting for your data.

Twilio

SMS verification for account security.

Auth0

Secure authentication and login.

Google

Secure cloud infrastructure.

Exporting your data

If you'd like a copy of the information linked to your account, you can request a data export from our support team. We'll get it to you as quickly as we can.

Email info@zahnapp.com with the subject line Data Export Request and we'll take care of the rest.
Still have questions?

Our team is happy to help with anything account or data related.

Contact us