End-User Licence Agreement

This End-User Licence Agreement ("EULA") is between you and ZAHN Ltd, a company registered in Cyprus (registration number HE 326378), registered office Mykinon 8, 1065 Nicosia, Cyprus ("ZAHN", "we", "us"). ZAHN Ltd publishes the ZAHN mobile app ("the App") on the App Store. Its UK sister company under the same ownership, ZAHN UK Management Ltd, a company registered in England and Wales (company number 15851312), registered office 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom, runs the ZAHN service and is responsible for your personal data. This EULA covers your licence to use the App, including updates.

By downloading, installing or using the App, you agree to this EULA. Our Terms of Service and Community Guidelines also apply to your use of the App. If there is a conflict about your licence to the App, this EULA applies. Our Privacy Policy explains how we use your personal data.

You and we agree that:

• this EULA is between you and us only, and not with Apple Inc. ("Apple");
• we, not Apple, are solely responsible for the App and its content.

• We give you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install and use the App on any Apple-branded product that you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions. The App may also be used by other accounts associated with you through Family Sharing or volume purchasing, where those rules allow.
• You may use the App only for your own personal, non-commercial purposes and in line with our Terms of Service.
• You must not:
• copy, modify, translate, reverse engineer, decompile or disassemble the App, or try to obtain its source code, except where the law allows this and cannot be excluded;
• rent, lease, lend, sell, redistribute or sublicense the App;
• remove or change any copyright, trade mark or other notices;
• get around or interfere with any security or technical limits in the App;
• scrape, copy or extract Safety Scores, reports or map data;
• use the App to build a competing product;
• use the App for anything unlawful, harmful or abusive.

The App and everything in it, including software, designs, text, graphics, Safety Scores, logos and the ZAHN name, belong to us, our UK sister company ZAHN UK Management Ltd, or our licensors. ZAHN Ltd owns the ZAHN trade marks. You are given a licence to use the App, not ownership of it.

Open-source and third-party components

The App includes open-source software and data from third parties. These are licensed under their own terms, which you can get from us at support@zahnapp.com. Nothing in this EULA limits your rights under those licences.

Police data

The Safety Score and hotspot map use police-recorded crime data from data.police.uk. Contains public sector information licensed under the Open Government Licence v3.0. The police and the government do not produce, check or endorse ZAHN or the Safety Score.

• The App is a tool to help you stay connected and make informed choices. It does not guarantee your safety and must not be your only way of staying safe.
• The App is not an emergency service and is not monitored by us, the police or any emergency service. In an emergency, call 999, or your local emergency number outside the UK.
• Location information may be late, wrong or missing because of signal, GPS, battery settings, device settings or our providers. We cannot guarantee that anyone receives or acts on a location share, Spot alert, check-in, journey or notification.
• The Safety Score is "For general guidance only. Not an official rating. Always use your own judgement." It is based on reported crime data that may be incomplete or out of date. Reports are posted by users and are not checked by us before they appear.
• You stay responsible for your own safety decisions.

• We, not Apple, are solely responsible for providing any maintenance and support for the App, as described in this EULA or required by law. You can contact us at support@zahnapp.com.
• You and we agree that Apple has no obligation at all to provide maintenance or support services for the App.

We may release updates to fix problems, improve security or add features. Some updates may install automatically, depending on your device settings. You may need to install the latest version to keep using the App. We may change or stop parts of the App as explained in our Terms of Service.

• We will provide the App with reasonable care and skill. The App is free, and we do not promise that it will be uninterrupted, error-free or always accurate. This does not affect your legal rights.
• We, not Apple, are solely responsible for any product warranties, whether express or implied by law, to the extent they have not been effectively disclaimed.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple will have no other warranty obligation at all with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses arising from a failure to conform to any warranty are our sole responsibility, to the extent they are not excluded by law.

You and we agree that we, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including:

• product liability claims;
• any claim that the App fails to meet any applicable legal or regulatory requirement;
• claims under consumer protection, privacy or similar laws, including in connection with the App's use of HealthKit, HomeKit or similar frameworks, if any.

The App uses your phone's motion sensors (Motion & Fitness) only to manage background location and save battery.

You and we agree that, if a third party claims that the App or your possession and use of the App infringes their intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that claim.

You confirm that:

• you are not located in a country that is subject to a United States Government embargo, or that has been designated by the United States Government as a "terrorist supporting" country; and
• you are not listed on any United States Government list of prohibited or restricted parties.

You must also comply with UK sanctions and export laws that apply to you.

You must comply with any third-party terms that apply when you use the App. For example, you must not break your mobile network or Wi-Fi provider's terms. Using the App uses mobile data and may cost you money depending on your plan.

• You can end this EULA at any time by deleting the App and your account.
• We can end or suspend your licence if you seriously or repeatedly break this EULA or our Terms of Service, if the law requires it, or if we stop providing the App. Where possible, we will tell you first and explain why.
• When this EULA ends, you must stop using the App and delete it. Sections 4 (Ownership), 9 (Product claims), 10 (Intellectual property claims), 14 (Our responsibility to you), 15 (Law and courts) and 16 (Apple as third-party beneficiary) continue to apply.

• We are responsible for loss or damage you suffer that is a foreseeable result of us breaking this EULA or failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable, or for business losses.
• If digital content we supply damages your device or other digital content because we did not use reasonable care and skill, we will either repair the damage or pay you fair compensation.
• Nothing in this EULA limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, including your rights under the Consumer Rights Act 2015.

This EULA is governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. This does not affect your mandatory consumer rights where you live.

You and we acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this EULA. Once you accept this EULA, Apple will have the right (and will be treated as having accepted the right) to enforce this EULA against you as a third-party beneficiary. No other person has any rights under this EULA.

Please send any questions, complaints or claims about the App to:

• ZAHN Ltd, Mykinon 8, 1065 Nicosia, Cyprus, or our UK sister company, ZAHN UK Management Ltd, 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom
• Email: legal@zahnapp.com
• Support: support@zahnapp.com