Cookie Policy
Download as PDFWhat this policy covers
This policy explains how ZAHN UK Management Ltd uses cookies on our website zahnapp.com, and similar technologies in the ZAHN app. Our Privacy Policy explains how we use personal data more generally.
What cookies are
Cookies are small files stored on your device when you visit a website. Apps use similar technologies, such as software development kits (SDKs) and device identifiers. The law (the Privacy and Electronic Communications Regulations, or PECR) says we must ask for your consent before using any that are not strictly necessary.
Cookies on our website
Our website is hosted by Squarespace. We use these types of cookies:
| Type | What it does | Consent needed? |
|---|---|---|
| Strictly necessary | Keeps the website secure, remembers your cookie choices and makes forms and the store work | No |
| Analytics | Helps us understand how people use the website, such as which pages are visited | Yes |
| Functional | Remembers your preferences | Yes |
| Marketing | None. We do not use advertising or marketing cookies. | Not applicable |
Squarespace sets these cookies on our behalf. Squarespace's own cookie policy, on support.squarespace.com, lists each cookie, what it does and how long it lasts.
Similar technologies in the app
The ZAHN app does not use browser cookies, but it uses SDKs that store or read information on your device:
| Technology | Provider | Purpose | Consent needed? |
|---|---|---|---|
| Sign-in tokens and secure storage | Auth0 (Okta) | Keeps you signed in securely | No – strictly necessary |
| Push notification token | OneSignal | Sends the alerts you ask for | No – needed for the feature you choose; you control notifications in your phone settings |
| Remote settings | Google Firebase | Turns features on or off safely | No – needed to run the app's features safely |
| Analytics | Google Firebase Analytics | Shows how features are used so we can improve them | Yes – by December 2026, we will ask at sign-up, with a switch in Settings |
| Crash reports | Google Firebase Crashlytics | Helps us fix crashes | Yes – by December 2026, we will ask at sign-up, with a switch in Settings |
| Map telemetry | Mapbox | Mapbox's map software can send anonymous usage and location data to Mapbox to improve its maps | We are reviewing this. By December 2026, we will either switch it off or ask for your agreement first. |
We do not use advertising identifiers and we do not track you across other companies' apps or websites.
Managing your choices Key
- Website: when you first visit, our banner lets you accept or reject non-essential cookies. You can change your mind at any time using the "Cookie Preferences" link at the bottom of each page. You can also block or delete cookies in your browser settings.
- App: by December 2026, we will ask at sign-up whether you agree to analytics and crash reports, and add a switch in Settings so you can change your choice at any time. You can also turn off notifications in your phone settings, and reset your device identifiers.
Emails and our newsletter
If you sign up for our newsletter or beta programme on our website, we will only send you emails you asked for. We use a double opt-in: you confirm your subscription by email. Every email has an unsubscribe link. Our email provider, Squarespace, tells us whether our emails are opened and which links are clicked, so we can improve them.
Changes to this policy
We will update this policy if we change the cookies or technologies we use.
Contact us
legal@zahnapp.com · ZAHN UK Management Ltd, 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom