Terms of Service

ZAHN Management UK Ltd. Terms of Service 

Effective Date: January 2026

Welcome to ZAHN. These Terms of Service (“Terms”) govern your access to and use of the ZAHN mobile application, website, and related services (collectively, the “Services”), operated by ZAHN Management UK Ltd (“ZAHN”, “we”, “our”, or “us”).

By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Services.


1. Eligibility

You must be at least 13 years old (or 16 where required by applicable law) to use the Services.

By using ZAHN, you represent and warrant that:

  • You are legally permitted to enter into a binding agreement

  • All information you provide is accurate, current, and complete

  • You are not prohibited from using the Services under any applicable law or regulation


2. Account Registration

Certain features of the Services require you to create an account.

You agree to:

  • Keep your login credentials confidential and secure

  • Notify us promptly of any unauthorised access to or use of your account

  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts where we reasonably believe these Terms have been violated.

3. Use of the Services

You agree to use the Services lawfully, responsibly, and in good faith.

You must not:

  • Use the Services to harass, stalk, threaten, or harm others

  • Attempt to copy, modify, reverse engineer, decompile, or interfere with the App or its software

  • Misrepresent your identity or intentionally manipulate location data

  • Interfere with the operation, security, or integrity of the Services

  • Introduce malware, viruses, or other harmful code

We may investigate suspected misuse and take appropriate action, including suspension or termination.


4. Location-Based Features and Safety Disclaimer

ZAHN offers location-based features including live location sharing, ghosting (temporary location pause), saved spots, and check-ins.

You acknowledge and agree that:

  • The Services do not guarantee personal safety

  • Location data may be delayed, inaccurate, or unavailable due to technical, network, or third-party limitations

  • You are solely responsible for your own safety decisions

ZAHN is not an emergency service and does not replace law enforcement or emergency responders.


5. User Content

You may submit content such as feedback or feature-related input.

By submitting content, you grant ZAHN a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute such content solely in connection with operating and improving the Services.

You must not submit content that:

  • Is unlawful, misleading, defamatory, abusive, or discriminatory

  • Contains personal data of others without lawful consent

  • Infringes intellectual property or other legal rights

We reserve the right to remove or moderate content at our discretion.


6. Intellectual Property

All intellectual property rights in the Services, including software, designs, features, trademarks, and branding, are owned by or licensed to ZAHN Management UK Ltd.

You are granted a limited, personal, non-commercial right to use the Services.
No ownership rights are transferred to you.


7. Third-Party Services

The Services may rely on third-party platforms or infrastructure to function.

ZAHN does not control these third parties and is not responsible for:

  • Their availability or performance

  • Their security or data-handling practices

  • Any disruption caused by changes to their services

Your use of third-party services may be subject to their own terms and policies.

8. Suspension and Termination

You may stop using the Services at any time by deleting your account and uninstalling the App.

We may suspend or terminate your access where:

  • You breach these Terms

  • Your use poses a risk to others or the platform

  • We are required to do so by law

  • We discontinue the Services or any part of them

Provisions intended to survive termination will remain in effect.

9. Disclaimers and Limitation of Liability

a. Disclaimers

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law:

  • We do not guarantee uninterrupted, secure, or error-free operation

  • We disclaim responsibility for errors, omissions, or reliance on location-based outputs

b. Limitation of Liability

To the maximum extent permitted by law, ZAHN Management UK Ltd will not be liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of data, profits, or use

  • Harm arising from reliance on the Services

Our total liability shall not exceed the amount you paid (if any) to use the Services.

Nothing in these Terms limits liability where such limitation is prohibited by law.

10. Indemnification

You agree to indemnify and hold harmless ZAHN and its affiliates from any claims, losses, or liabilities arising out of:

  • Your misuse of the Services

  • Your violation of these Terms

  • Your submitted content or conduct

11. Changes to These Terms

We may update these Terms from time to time.
Material changes will be communicated via the App or website. Continued use after updates constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

You agree that any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.


13. Contact Us

If you have any questions or concerns about these Terms, contact us at:

Email: legal@zahnapp.com

ZAHN Management UK Ltd
3rd Floor
1 Ashley Road
Altrincham
Cheshire
WA14 2DT
United Kingdom