Support Hub Children & ZAHN
Children & ZAHN

Safe by design,
for everyone.

ZAHN is built with young people in mind — strict safeguards, age-appropriate controls, and a platform rooted in mutual trust rather than surveillance.

Who Can Use ZAHN?

Aged 13 and over only

ZAHN is intended for users aged 13 or older. This ensures compliance with child-safety and data-protection laws, and keeps the platform safe and appropriate for all users.

Why 13+?

Under GDPR and other youth-protection regulations, apps that process personal data — especially location data — must have strict safeguards when it comes to minors. Setting our minimum age at 13 helps ensure:

Proper data handling Personal and location data is processed in line with legal requirements for minors.
Appropriate consent Users must be old enough to understand and consent to how their data is used.
A safe environment Age restrictions help maintain a platform that's appropriate for all users.
Legal compliance GDPR and UK data-protection law set clear obligations for services used by young people.

If You're a Parent or Guardian

We believe in empowering families with transparency. If your child (13+) uses ZAHN, here are a few things worth knowing:

  • Talk to them about how Bubbles, Spots, and location-sharing work
  • Encourage them to only connect with people they genuinely trust
  • Remind them they can pause sharing at any time using Ghost Mode
A note on monitoring. ZAHN is built for mutual safety, not surveillance. We don't provide parental monitoring tools — and that's intentional.

If a User Under 13 Signs Up

If we become aware that someone under 13 is using ZAHN, we will act immediately:

  • The account will be closed
  • All associated data will be permanently deleted
This isn't punitive. It's to comply with legal requirements and ensure young children are protected. If you believe a child under 13 has created an account, please contact us at info@zahnapp.com.

Staying Safe Online

We encourage all young users (13+) to keep these principles in mind:

  • Only join Bubbles with people you know and trust in real life
  • Reach out to a parent, guardian, or trusted adult if anything makes you uncomfortable
  • Contact emergency services if you feel in immediate danger — ZAHN is a support tool, not an emergency response service

Have a concern or question?

Our team takes child safety seriously. Get in touch and we'll respond promptly.

Contact us